Thinking Outside the Box

Thinking Outside the Box

Thinking Outside of the Box is a phrase often used but rarely done. It can be easy for us to say we want to or are thinking outside of the box but the very fact that we are still thinking about the box indicates that we are still constrained by that box. The idea, however, remains important as the practice of out of the box thinking is critical to the health and growth of individuals and organizations. If we don’t figure out how to master thinking outside of the box, how can we have breakthrough innovations and ideas?

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Writing Great SOPs

Standard Operating Procedures

Two weeks ago, I had the privilege to speak at one of the premier IT industry events in Orlando, FL. One of the sessions was titled SOPs for your SOPs and really covered two topics. The first was how to write great SOPs and the second focused on building a solid culture around continual process improvement. While I tend to focus heavily on finding our flaws and continuously seeking to improve, I can tend to forget to see what we do well. It was rewarding and an honor to share with the attendees what we have learned, often, from our own mistakes. In this blog, I’m going to focus on things that we have found are critical to writing great SOPs.

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What is the Deal with Remote Offices?

Remote Office WOrker

This week, I am headed to an IT conference in Orlando where I will have the privilege of presenting on how we have built our business and culture with a 100% remote workforce. Advancements in technology allow people to work remotely, often with similar access to IT resources as they have when they are onsite. However, a remote environment requires some paradigm shifts and maturity, both in the team and the leadership, to work effectively.

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Demystifying the Cloud – Part 3

Demystifying the Cloud

Back in July, I wrote a 2 part series on Demystifying the Cloud. You can find Part 1 HERE and Part 2 HERE. In parts 1 and 2, I talked through the different kinds of clouds, pros and cons and considerations for evaluating the cloud. While I definitely posted some opinion, I intentionally didn’t present a lot of opinion or speculation there. I have had some people asking for my take on the cloud, if it is right for them and where I see things going. So, back by popular demand, this is Part 3 of Demystifying the Cloud, where I’ll walk through my thoughts on the cloud.

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Finding Qualified Candidates

Over the years, we have struggled to find and hire good people. A very real part of this struggle was that we lacked the maturity or awareness to know what we really needed and the discipline to hold to what we knew we needed and choose to not hire people that weren’t a good fit. Now that we have a solid grasp on the kinds of people that are a good fit for us, another part of that struggle is emerging…finding those kinds of people.

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Best of Breed vs Optimal Integration

One of the many areas where IT concepts dovetail well with the rest of the world is a conversation about whether you should use Best-of-Breed products or use a suite of products that optimally integrate with each other. This is similar to decisions we make in the rest of our life where we decide if we want the best possible individual product or if we want to pick the best collection of products that will work together optimally. Continue Reading

What is This Whole IoT Thing? – Part 1

Everywhere you turn, it seems like everything has the potential to connect to everything. This, often, gets referred to as the Internet of Things (IoT) but that title just seems to confuse many. So, what is IoT, what is the big deal about it and does it matter to you? This blog is the first part of a two part blog where we dig into these questions.

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