When we engage with new clients, one of the top issues is that their technology spending is not aligned with their business needs. While it is also common to see technology that isn’t working right, we find that this is usually an indicator that an organization’s technology spending is not tied to business needs. This misalignment results in money being wasted because it is spent in the wrong places or spending is held back until there’s an emergency, at which time, the solution is usually a patch and more expensive. When we work with clients, we seek to start with a solid understanding of business objectives and drivers. From those drivers, we factor cost vs reward to figure out if various solutions are justified or will be a waste of money. The beauty of this is that we avoid wasting money and, if we determine to move forward with a solution, we have a clear understanding of exactly why we are doing it and what we are getting out of the solution.