When we sat down to write out our core values, we had a long list. As we worked to whittle it down, we found that a number of values were distillates of other values. As an example, we see honesty as a distillate of integrity. Because of this, we wanted to narrow our values down to those things that were root values and were causative of the other values we have. That is where we came up with Impact.
We came up with many words to define the idea that we wanted to provide services that were valuable, drove efficiency, improved profitability and were something people would want. We discovered that it all distilled to the idea that we, as a team, want to provide services that have an impact for our clients. To be brutally honest, for any of us, if our product and/or service isn’t providing a positive impact for our clients, why are they wasting their money with us? To take that a step further, if we can’t provide a positive impact, aren’t we on the edge of theft?
For us, to define one of our core values as impact meant that we needed to have a few things in place:
- We need to have the integrity (crazy how those other values keep showing up) to say no when we aren’t a good fit for a potential client.
- We need to make sure we are staying current and relevant with technology.
- We need to make sure we are able to speak with our clients in language they understand.
- We need to make sure we are delivering solutions that are cost-effective and cost justified.
It would be arrogant to say that we have this perfectly figured out and execute perfectly every single moment of every single day. I can say, however, that this is our relentless pursuit and, in our successes and failures, we remain focused on providing a positive impact for our clients.
To find out more about how we might be able to work together to improve the impact of technology on your business, please contact us….We look forward to chatting!