VoIP and Phone Systems

Even in a world of e-mail, chat and video conferencing, businesses still need reliable phone systems. However, evolving needs — such as mobile users and multiple locations — puts demand on traditional systems that they often can’t meet.

This is where VoIP (Voice over Internet Protocol) comes in. It allows us to deliver phone service over the same networks that connect your computers to each other and the Internet. VoIP — combined with Cloud computing and SaaS (Software-as-a-Service) — opens up a world of flexibility and cost savings.

We leverage our experience in both IT and telephony to design and deliver a phone solution that fits your business needs.

Phone System Solutions

1. Cloud-Hosted:
   • Phone system is 100% hosted in the cloud.
   • Use a desk phone (if you want one) or a softphone app on your computer or mobile device.
   • Little to no on-site hardware is required.
2. On-Premise System:
   • Ideal for businesses that have limited Internet options, need local control and/or have specific compliance requirements.
   • We deploy an on-site system while retaining many modern features.
   • Use a desk phone (if you want one) or a softphone app on your computer or mobile device.
3. Virtual System:
   • Simple, cost-effective solution that routes calls to existing numbers, like mobile phones.
   • Perfect for small businesses that want flexibility without complexity and don’t need advanced phone system features.

In every implementation, we ensure compliance with relevant regulations, including call routing and e911 requirements.