Transferring Calls

You can perform the following types of transfers:

  1. Performing an Attended Transfer:
    • During an active call, press Transfer. The call is placed on hold and a new line is opened to dial the number.
    • Enter the number to which you want to transfer the call or press the Contacts soft key to find a number and Press the Dial soft key.
    • When someone answers, inform him or her of the call to be transferred. Press the Transfer soft key, and the transfer is completed.
  2. Performing an Unattended (Blind) Transfer:
    • During an active call, press Transfer. The call is placed on hold and a new line is opened to dial the number.
    • Enter the number to which you want to transfer the call.
    • Hang up the phone.
  3. Performing Voicemail Transfer:
    • If you used Contacts for a transfer, you can press the Transfer VM soft key instead of Transfer. That transfers the call to that contact’s voicemail.